Front Office


Elite Resort Group is very proud to introduce you to our front office staff. The focus of this team of professionals is to provide World Class Customer Service on a consistent basis to guests at any of our resorts. From verifying unit information to providing directions, to checking you in and then effectively following-up during your stay, this group is here to ensure you are very satisfied with your vacation experience. Please don’t hesitate to contact them if you have a question regarding any of our properties, your scheduled stay, and/or activities available to you during your Hilton Head Island vacation.

General Management


Our excellent General Management staff is focused on training, leadership and ensuring that ERG continues to provide our owners and guests with World Class service and support. As a team they combine their education and vast experience in financial accounting, business administration, and legal issues, to ensure ERG’s policies, procedures and practices are of the highest and most effective standards. Their vision focuses on past issues and successes to pave the way for the strength needed to successfully move into the future.

Reservations


As a key ingredient to your vacation experience at any of our resorts, our reservations team is available to answer any questions you may have with regard to your inbound or internal or external exchange through RCI, II, or various other sources. If you have questions regarding an upcoming visit or you simply want to confirm your reservation, please call 1-843-785-1000 and ask for reservations, or contact reservations via fax at 1-843-785-8037. Our reservations staff is trained to help you in any way possible and can help you with all of the options that may be available to you.

Calendars


Need help determining your available weeks?
Click here to download the Coral Sands / Port O'Call / Island Links calendar.
OR
Click here to download the Coral Reef specific calendar.



Accounting


The account team, under the excellent leadership of our Controller, provides to our owners and vendors excellent support with respect to the accounts payable and accounts receivable activities associated with Elite Resort Group. Please call our main number (1-843-842-2512) with your questions regarding: